11-18-2023 06:33 AM
hi, i just bought this mouse week+ ago, when i first bought it i charge it until 100%
today i checked it was 61-62%, i was thinking to charge it while playing, but sadly it never increase the battery.
i tried charge it at different port, or use other cable and even leave it for 2 hours, the battery % only stuck at 61% and never increase.
tried uninstall and reinstall armory crate also, but cannot solve it
11-21-2023 03:19 AM - edited 11-21-2023 03:19 AM
Hello andichai
Check to see if your ROG Keris Aimpoint is working in wired mode.
Connect the original cable to your ROG Keris and a pc usb port, set the wireless switch on the bottom of your ROG Keris Aimpoint to wired mode (switch set to the center position).
Is your ROG Keris Aimpoint working in wired mode? This will determine if you have a faulty cable.
11-23-2023 07:18 AM
hi, the problem is at the mouse, already bring it for claim warranty, waiting result
11-23-2023 08:00 AM - edited 11-23-2023 08:00 AM
Very good then.
When you get your replacement, let us know if all is well with your new ROG Keris Aimpoint.