ROG Chakram

[OreGon]

hi all, I'm having an issue with my ROG Chakram recently after updated Armoury Crate to 5.4.10.0.  It not showing my wireless mouse unless i plug it to the usb c cable provided. i can't setup the mouse via Armoury Crate wirelessly and have to plug in the usb c back again to let the software to control it, example RGB light sync & Auto sleep after idling for 2 minutes....already try fresh install window 11, clean uninstall Armoury Crate few times but the mouse still not showing up unless i connect it to the usb c cable....

[OreGon]

not working too, it still the same.  

as for now i just plugin the usb cable to open ROG Chakram page to activate the auto sleep function of the mouse when idle on each time i reboot the PC. 

i think i'll just wait for a new update from Armoury Crate

[Nate152]

Just to be sure, when you disconnect the cable, you're setting the switch to 2.4GHz wireless mode. (Not Bluetooth)

Make sure the wireless dongle is connected to a pc usb port.

[OreGon · Accepted solution]

HI, just want to let you know i reset my PC again by 'Fully Clean The Drive by Cloud Download' and got it fixed. Thank you for  your patience & time for helping me to solve my issue. 

[Nate152]

You're welcome,

Good to hear you solved it and all is well with wireless mode.