I have the latest updates and this configuration, in case you have the same, to factory reset you have to press left click + click wheel + right click for 10 seconds, then hold down connecting the cable, but with the switch to the center, release with the cable connected and ready your mouse will be factory and update and tests 😛
Try reinstalling Armoury Crate.
First, use the Armoury Crate Uninstall tool from the ASUS Support Center.
Select your OS then click "Show All" , it's the second download.
After using the uninstall tool, then install Armoury Crate.
Let me know how it goes, I'm using the ROG Spatha X and sleep mode is working ok.
Just tested and sleep mode appears to be working as expected on my Chakram. Please report the issue in the thread below and remember to read the original post - must record a log. Thanks.
I am sorry but I do not understand which thread you're refering to 😞
And as asked, here the logE from Armoury Crate (couldn't attach it as it is > 2 Mb.