rog chakram not visible in armory crate

[eduardo_labrin]

Hello I don't know when the mouse was updated, but now it does not display in armory, I uninstalled the driver and the application updated it, it does not display in wired/wireless. :mad:

https://prnt.sc/1y2ta3l

[balanzaurio]

ALSO without it the right button doesn't work

[Nate152]

Hi guys,

Welcome to the ROG forum.

As dansalsig is pointing out, this could be related to the HTML version, the older version I'm using is working fine and may be what you want.

Click the picture to make it bigger.

[DJ_Asthma]

Nate152 wrote:
Hi guys,

Welcome to the ROG forum.

As dansalsig is pointing out, this could be related to the HTML version, the older version I'm using is working fine and may be what you want.

Click the picture to make it bigger.

hey everyone, i had the same issue with my gladius mouse, i synced the device with aura and then unsynced it and it worked for me. plus i reset my performance profiles, looks like there is a file conflict

[balanzaurio]

OK So I synched it and unsynced the mouse from aura synch and now it lets me change the illumination and sensibility settings but anytime I try to go to the buttons configuration tab... it only shows me a black screen again...Am I doing something wrong?

[Nate152]

Check your HTML version, if it is later than the one I'm using above, this could be the issue.

[balanzaurio]

yep it is a later version ... Do you know how can I could change it?

[Nate152]

New version of Armoury Crate is released, check for updates in the Update Center and run the updates.

Does this get the buttons to show?

[dansalsig]

Install the latest version but I still have the same problem

[Nate152]

OK,

I see there is a red circle in your devices, check all your devices are updated, the red circle should disappear.

Apparently, the ROG Chakram Core uses an older HTML and Firmware version. I see your Aura Kit version is older.

I'm fully updated.

.

[balanzaurio]

I just updated it to the latest version and Im still having the same issue.... sigh