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ROG Chakram cursor stops moving!

TheJokerSE
Level 7

‎03-24-2021 12:18 PM - last edited on ‎03-05-2024 06:52 PM by Community Admin

Hello,

I have a issue with the chakram wireless mouse. I've tried everything but i can't solve it.
I've connected the mouse with bluetooth, too but there is the same issue.
When I play diffrent games or in windows the cursor stops moving and i have to tap the mouse on the desk to get the cursor to move again.
Also if I connect the mouse with the cable, it stops moving!

Should i rma or is this a problem with the firmware???
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1 REPLY 1

Athar_Mahmood
Level 7

‎10-26-2021 10:54 AM

TheJokerSE wrote:
Hello,

I have a issue with the chakram wireless mouse. I've tried everything but i can't solve it.
I've connected the mouse with bluetooth, too but there is the same issue.
When I play diffrent games or in windows the cursor stops moving and i have to tap the mouse on the desk to get the cursor to move again.
Also if I connect the mouse with the cable, it stops moving!

Should i rma or is this a problem with the firmware???


I am having the same issue since last few days. i dont know the cause.. it was working before now it does not work with any cable
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