So I have this dongle issue with this product that I just recently bought. Everything goes smoothly at first without installing the Armoury Crate software that is used to configure the mouse. I've tried updating the software from the latest up-to-date version but the issue is still there.
The second screenshot keeps popping even though the dongle is already mounted in my motherboard USB port. Kinda hard to configure the mouse itself because obviously the software doesn't detect the mouse.
I did some research about this problem and clearly it's not only me that has some troubles with this. I followed some of the solution/instructions that's been said but it's useless, nothing is fixed. I just wanted someone to help me with this kind of issue I'm facing. Thanks!