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February Microsoft updates causing spatha x button mappings

quartz9090
Level 7
Have seen the latest updates (KB5010414 & KB5010474) cause my mouse to lose the ability to send keystrokes mapped to the additional buttons. Removing the patches returned the mouse to normal. Error I was seeing when it was occurring in the Windows Application event log is below.

Faulting application name: ArmourySwAgent.exe, version: 2.0.0.8, time stamp: 0xb0659cdc
Faulting module name: clr.dll, version: 4.8.4470.0, time stamp: 0x61b731cd
Exception code: 0xc0000409
Fault offset: 0x0060d4e8
Faulting process id: 0x27dc
Faulting application start time: 0x01d822acf9a6e602
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 4708ba02-6ac4-4c04-9870-c11564c08f3d
Faulting package full name:
Faulting package-relative application ID:
1,774 Views
3 REPLIES 3

Nate152
Moderator
Hi quartz9090

With windows 11 fully updated, I'm able to assign the side thumb buttons with the keyboard function, they work to paste the letters too.

Rapid Fire works as well.

Try a fresh install of windows 11 (not the upgrade) and see how it goes, I'd be interested to know if you still have the problem.

Is this what you are referring to?

Click the pic to make it bigger.


92199

did some troubleshooting, the problem occurs with this update

2022-02 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5010474)

and the machine was a clean install about a month ago with windows 11.

Symptoms are while in the middle of a World of Warcraft retail game the mapped buttons will no longer send mappings such as ctl+f to the game. Have to reboot the machine to get it back for a short period of time (5-15 minutes). the rest of the mouse (movement, r-click, l-click) still work normally.

Removed the update listed above, hid the update and was online for about 2 hours with no issues seen.

Nate152
Moderator
I have that update installed, I been playing GTAV with rapid fire and haven't noticed any abnormalities.

Does this happen with other games or WOW only?

92207