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Double click issue following the most recent firmware issue for Ace harpe aim labs edition mouse

Dannew
Level 8

After updating my firmware to the most recent one that was released yesterday my pairing issue was solved. However now I get double clicks on my rightclick which were not there previously and has never existed before.

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10 REPLIES 10

Howwanna
Community Agent

Sorry that you are experiencing a new issue with your mouse. Please let me know which Windows version your system is currently on, and I can help you revert to the previous firmware version:

  • Press Win + R to open the Run dialog.
  • Type winver and press Enter.

temp1.jpg

 

 

 

 

I doubt that it's a coincidence since it's both switches and not just one. The leftclick has been doing it as well but not as often). Neither of them did this before. (I know I said that originally but I just wanted to mention it since I originally only noticed, and tested after noticing, it on the rightclick).

Windows VersionWindows Version

Howwanna
Community Agent

Thank you for your patience! We are able to replicate this issue and are currently investigating, should have a fix for you soon!

Thank you for the response, please let me know when/if you find a solution for it. I haven't got many other options than to wait so.

Thank you for your patience and understanding. Please check your private messages for a temporary fix.

I DM'ed you, too. 

Hi, I responded to your private message. I cannot utilize what you mentioned, I explained why in the message and hope that you could help me out. I would assume that you will be able to once you see what it is.

Havzzter
Level 7

Hello. I have allso recently gotten this issue after uppdating to windows 11. 

all drivers are up to date, and i cant remember having this issue before.

Are there any news to this topic?

Skjermbilde 2025-03-21 130153.png

Please check your private messages for a temporary fix.