08-17-2024 08:29 PM
Hello everyone, I encountered a problem yesterday, before the firmware update 3.00.07, my mouse on Bluetooth started to turn off periodically, on its own, I didn’t attach any importance to this, I connected it via wire and everything became okay, today I started the computer and disconnected the mouse, same problem , started updating the firmware to 3.00.07 and now the mouse does not respond to bluetooth at all! Although the computer says that everything is connected ok and so on, but there is no corresponding sound of the mouse connecting and disconnecting from the computer, what should I do? Previously, there was also a problem with the mouse disconnecting from bluetooth by itself for 10-20 seconds, but with the firmware everything was solved
08-19-2024 03:49 PM - edited 08-19-2024 03:50 PM
Hello vossen
Have you installed the firmware update, to update to the ROG Omni Receiver?
In the link below, near the bottom, click "See All Downloads" in red, it's the 2nd download.
ROG Keris Wireless AimPoint | Mice & Mouse Pads | ROG United States (asus.com)