09-13-2024 04:07 PM - edited 09-13-2024 04:12 PM
Hello
I recently purchased the ASUS ROG Keris II Ace wireless gaming mouse and have recently encountered some stuttering/lag issues while gaming and using the mouse. I've had it for about 2 weeks now and its been working fine (as far as I'm aware) but as of yesterday it is now starting to lag/stutter at random times. It's hard to describe but basically it might be working fine for a few seconds and then all of a sudden it will lag a bit, rinse and repeat.
Also noticed that if I have my browser open and stuff running in the background it may happen more often. I'm running Windows 11, have made sure all the drivers/firmware etc are up to date via Armory Crate. I also have the ASUS Strix II wireless keyboard and that seems to be working fine (they are both paired together on the same receiver since they are compatible). I have the Polling Rate Booster attached and have the receiver on the USB extender near my mouse pad so I don't think it's that.
I tried calibrating the mouse via the Armory Crate software and that seemed to make it worse, almost unusable so I went back to the default preset.
I'm not sure what else to do, when wired the mouse seems to be working fine (although I'll admit I haven't tested this extensively) and feels smooth (much smoother than wireless mode). This is quite disappointing given I paid so much money for this mouse. I really don't want to have to be using it in wired mode as it defeats the purpose of wireless which is why I chose it in the first place.
I've also ensured the device is fully charged, right now its at 92% battery life so that can't be the issue. Is there anything I can do, any settings in Windows 11 or anything I can change? Logs I can provide?
Thanks for your help in advance.
04-25-2025 03:49 AM
This guide might help. Pairing two devices to a single Omni Receiver than connecting that to a polling booster is a clever move, but unfortunately, it doesn't work like that. A single polling booster cannot boost two devices, therefore having the booster attached is the same as not having one attached. You'll need to use two separate polling rate boosters. Give that a try.