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ASUS ROG Harpe Wont charge or go into Wired mode

Cwilliy36
Level 7

Hey hoping for some help I have an ASUS ROG Harpe ace just got it for Christmas have loved and enjoyed the mouse and the battery life has been great but getting to time to charge it for the first time here and it will not charge or go into wired mode no matter what I do. Any suggestions? I got it to do it one time after the install of the armoury crate software but that was it 

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