06-02-2024 07:58 AM
I bought it 9 months ago and it worked like a charm.
But today I started my laptop and cursor is moving but clicking and scrolling was working only first 5 seconds and then no reactions. If I switch it of and ON it's again works only 5 seconds for clicking and then only moves the cursor.
I tried update it via Armory Crate but no updates found.
Also in Device manages it shows warning for ASUS Component Firmware Update:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
How to fix my mouse? Is it possible to redownload drivers?
06-03-2024 12:43 AM - edited 06-03-2024 12:43 AM
Hello Manab1987
Try resetting your ROG Gladius III Wireless Aimpoint.
1) Connect the cable to a pc usb port, let it disconnected from the mouse and have it close by.
2) Press and hold down the Left click, Right click and Scroll click buttons for 5 seconds.
3) With the buttons held down, connect the cable.
4) Check Armoury Crate for an update.
Does this get your ROG Gladuis III Wireless Aimpoint fully working?
06-04-2024 09:21 AM
Thank you for your help.
It helped partially, first 3 points. And via cable it works now as usual.
But I can't see nothing in Armory Crate for an update. And it still shows warning for Asus component firmware Update.
Also if I switch to Bluetooth or 2.4 GHz mode it again stops working.
06-04-2024 01:24 PM - edited 06-04-2024 01:24 PM
Try uninstalling your ROG Gladius III Wireless Aimpoint from device manager, then reboot your pc.
Then check Armoury Crate for an update.