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Asus rog Gladius vertical bug

costilletax
Level 7
Hi,

I play a lot of cs go and low sens games (400 dpi 1,8 sens in cs go), i Bought this mouse two days ago and i love the shape, i really do, but I've also noticed that the mouse has some click delay and ok, i can live with that i guess
but what i can't live with is this weird bug that happens randomly when moving the mouse vertically(either upwards or downwards).The mouse sometimes draws a straight vertical line, which makes the mouse move like this:
58341

Is there any fix to this? I think it is related to the firmware... If i can't fix it I'll just have to return it
17,506 Views
34 REPLIES 34

Bahz
Level 12
Thanks, I'll pass this over to our peripherals team to look into.

costilletax
Level 7
Thank you again, really.

Bahz
Level 12
I assume you did try enabling the feature to check for firmware updates during startup?

costilletax
Level 7
When i enable that i get the message in chinese and nothing else happens :S

Bahz
Level 12
It doesn't happen for me and our peripheral team has recommended that you RMA your unit as it's likely defective

costilletax
Level 7
I guess that's what I'll do, thank you very much for your time 😄

Bahz
Level 12
No problem 🙂

Bahz
Level 12
For those who get the pop-up message when the installing the latest Armoury please do the following:

Please unplug mouse then hold down the left click, mouse scroll, right click, and finally plug back in the mouse while the buttons are being held down to begin the firmware update process.

This apply to ROG Gladius too ? Support website so far reported only 1.29 firmware version.
Thanks.

Marco71.

Bahz
Level 12
This is only for Gladius, it's when installing the latest armoury version which currently is only available through Spatha download section as the Gladius version is not yet ready for release.