Asus pugio 2 sleep mode Problem

[Dellcatty]

I have an Asus pugio 2 device. I selected the sleep mode setting as 1 minute in the settings, but the rgb lighting does not go to sleep mode.

[ljotto]

i have the same problem and havent found a solution either, ive pulled the mouse apart to see if thers a reset button but ther isnt, i tried diconnecting the battery but still not going to sleep, ive left all the covers off the mouse to make sure a button is not being pressed but its still not sleeping, ive pulled out the 2 button module things and left it out for several minutes but still not going to sleep, im wondering if thers a factory reset that we could download

[MasterC]

Please report the issue by following the instructions here. Thanks.

[MasterC]

You might be in 'demo mode', try to disconnect the mouse, hold left and right mouse buttons while you connect the USB cable.

[Dellcatty]

Thank you for the answer but it didn't work

[MasterC]

Can you connect the mouse to a phone charger (or portable battery) and let me know what happens with the lighting?

[Dellcatty]

RGB lights keep flashing. It never goes out. The RGB lights continue to turn on whether I charge it or not. Previously, when the charge dropped below 25, RGB would glow red, but it is not like that anymore.

[MasterC · Accepted solution]

Could you repeat the steps, but hold the buttons for longer until the LED comes on? 
1. Hold LEFT and RIGHT mouse buttons (do not let go)

2. Connect the USB cable from a charger (not PC) to the mouse. 

3. Wait until the LED comes on. 

Please let me know what the LEDs are showing, constant green? (to indicate battery is fully charged) or rainbow colors (demo mode)?

[Dellcatty]

There were rainbow colors. Kafar gave low battery warning

[MasterC]

If you see rainbow colors, then you are in demo mode, That's not what you want. Repeat the same process to get out of demo mode. Verify if your lighting effects have returned to normal.