Strix Flare & Armoury Crate

[gryphon2]

Have just bought a new Strix Flare, it did the prerequisite updates via Armoury Crate but can't access the settings page for the keyboard - just get Loading with circling red dots. There is a message underneath the Loading but it's blurred so no idea what it says.

I assume there should be some settings accessible in Armoury Crate but the manual doesn't really give much away!

Thanks in adavance

[EightDeer]

Does the keyboard have a checkmark on the Aura Sync page? If it does, uncheck it.

gryphon2 wrote:
Have just bought a new Strix Flare, it did the prerequisite updates via Armoury Crate but can't access the settings page for the keyboard - just get Loading with circling red dots. There is a message underneath the Loading but it's blurred so no idea what it says.

I assume there should be some settings accessible in Armoury Crate but the manual doesn't really give much away!

Thanks in adavance

[gryphon2]

EightDeer wrote:
Does the keyboard have a checkmark on the Aura Sync page? If it does, uncheck it.

No tick in the box.
Have even reinstalled Armoury Crate but with same result.

If I tick the box the keyboard syncs fine with Aura Sync for lighting efffects, but untick and I can't access the settings

[EightDeer]

What motherboard and graphics card are you using?

[gryphon2]

Asus ROG Strix Z590-F
nVidia 970 (currently) to be upgraded today to Asus ROG Strix 3070Ti

EightDeer wrote:
What motherboard and graphics card are you using?

[smethyx]

gryphon2 wrote:
Have just bought a new Strix Flare, it did the prerequisite updates via Armoury Crate but can't access the settings page for the keyboard - just get Loading with circling red dots. There is a message underneath the Loading but it's blurred so no idea what it says.

I assume there should be some settings accessible in Armoury Crate but the manual doesn't really give much away!

Thanks in adavance

Same issue with Falchion

[smethyx]

I found a fix. Someone said disabling aura sync of the keyboard works. That didn't worked first time so I tried to disable then enable the sync and by this way I managed to get into settings. So its something about software to trying to connect to on board memory to sync profiles. Try this maybe will work for you too.

[gryphon2]

Oh I tried that many times and couldn't get into the settings at all.

I've returned the keyboard to Amazon now and replaced it with a ROG Scope RX instead - which is working as it should. Doesn't have all the lighting of the Flare but I do prefer the keys - not so hollow and "clicky" sounding.

smethyx wrote:
I found a fix. Someone said disabling aura sync of the keyboard works. That didn't worked first time so I tried to disable then enable the sync and by this way I managed to get into settings. So its something about software to trying to connect to on board memory to sync profiles. Try this maybe will work for you too.

[smethyx]

Nice. Armoury Crate is still a mess. I don't understand why Asus still can't make this software decent.

[Rowman71]

I'm getting the exact same problem with the Flare keyboard, the spinning dots are in the background and a message is blurred out with no way of accessing the settings for the Flare keyboard. I've tried to uninstall Crate and reinstalled it at a fresh windows install. Still months later I can't change the settings on my expensive keyboard!!

Finally after a FULL Windows 11 reinstallation and install Armoury Crate after all other updates etc. I can now access my keyboard.