Hi, first time using a forum since forever, I hope I am doing this right but if I am missing info to give or am posting in the wrong place do tell me. I had to wait for days to be able to post.
So some backstory: I've gotten this keyboard for months already and it's my first mechanical keyboard. A week ago, I was just playing a game (Duskers) when all of the sudden made the game into window mode. I figured I might've pressed "Alt+Enter" by mistake so when I tried that it started to minimize the game. Then after a few other keys were pressed later it started to open apps constantly which made me power off my PC in fear that I might've caught some virus/malware. Fast forward, after fully reformating my PC. I found out that the keyboard was the issue. Plugging this into another PC seems to be showing the same issue.
So the issue right now is that, other than the top keys: "ESC" until the "ScrLk" key all other keys are unresponsive. I found this out after changing the lighting to "Reactive", every key seems to light up like it's being pressed. Also, when pressing any of those workable keys, it starts opening apps like a script: Google chrome constantly opens 3 sites constantly: "yammer/Microsoft login/LinkedIn", The mail app, OneNote, and some emote menu that I didn't know existed at the bottom-right of the screen. I can somehow stop it by spamming "F1 to F4" or holding down "ESC". So if I don't press any of those keys, I am able to head to the armoury crate and view my device there as normal.
So I've tried so far:
- Reset my profile and such already with no luck.
- Factory reset (Holding FN+ESC) doesn't seem to work since the FN key doesn't seem to work.
- I am able to change the keys of the workable keys through the armoury crate to something so that I can try the alt+window that I thought might have been the issue which was not. I couldn't bind an FN key somehow. Unless there's a way that anyone knows, I may be able to do that factory reset.
- I made sure to check if there are macros that were set in the armoury crate but I didn't find any being set up.
- Recently, I've checked some keyboard tester sites after stopping the script opening app and saw that the keys: "`,1,2,3,4,5, Lshift, Lctrl, windows, Lalt, Ralt, Rctrl, Rshift" are being held.
- I Currently searching if it's a firmware issue and to see if I can roll back to an early one to see if it does anything. There doesn't seem to be any tutorial on how to do it for this keyboard so I am hesitant.
I don't think the game I was playing at that time caused it but I am unsure. Just in case, if someone wants to try to see if they can replicate it. I got that for free in Epic Games that week, not sure if it's still up since I still don't have most of the apps installed.
I haven't gotten any virus/malware problems for years since I am quite thorough with scanning and checkups.
I really hope it's just some kind of key combination that I might've pressed by accident and someone knows how to undo this as I am running out of ideas on what to do. I don't think the keyboard could get some virus/malware or can it? Please help.
