10-16-2022 01:35 AM - last edited on 03-05-2024 02:20 AM by ROGBot
Solved! Go to Solution.
01-01-2023 07:53 AM
Nate152 wrote:
Thank you,
I'm not sure if your AniMe Matrix display is faulty or if a firmware update would fix it, so I will have you contact ASUS Tech Support to see what they suggest.
The Asus Tech Support phone number for your region is +48 22 571 80 00.
10-16-2022 06:18 AM
10-16-2022 08:01 AM
Nate152 wrote:
Hello Arovesk
Welcome to the ROG forum.
After using the uninstall tool, have you installed Armoury Crate version 3.2.3.0 and updated Armoury Crate to version 5.3.4.0?
From the ASUS Support Center, select your operating system.
https://www.asus.com/supportonly/Armoury%20Crate/HelpDesk_Knowledge/
Check for updates in Armoury Crate.
Are you able to select animatrix effects and are they working?
10-18-2022 07:15 AM
10-19-2022 02:02 PM
Nate152 wrote:
Thank you
At the top left of Armoury Crate you have a red icon in your Devices, check to see if this is an update or to sync your profiles.
It may help if it's an update for your ROG Strix Flare II Animate.
On the Firmware tab you can check for an update as well.
If this doesn't help, try disconnecting your ROG Strix Flare II and reconnecting it. You can also try resetting your keyboard by pressing and holding the Fn + ESC keys for 10-15 seconds.
10-20-2022 08:20 AM
12-26-2022 02:48 AM
12-26-2022 03:17 AM
01-01-2023 07:53 AM
Nate152 wrote:
Thank you,
I'm not sure if your AniMe Matrix display is faulty or if a firmware update would fix it, so I will have you contact ASUS Tech Support to see what they suggest.
The Asus Tech Support phone number for your region is +48 22 571 80 00.
01-04-2023 02:51 AM