The best I can do is have you call and talk to someone from ASUS directly from the France region.
This is the France telephone number from the ASUS "Call Us" page.
Hey, I have called and they do not know what I am talking about, any idea where to find them in whatever store online in Europe ? (except UK coz of custom fees).
Thank you Nate
Hey again @Nate and the support team.
Since the last firmware ? (i'm not so sure), I am not able to use the Euro symbol (AltGr + E) or (Ctrl + Alt + E) on the french AZERTY layout.
The only way to use it is doing the combinaison : Alt + 0128 which is not really convenient as you can imagine ..
Would you please take note of that issue to the support team.
To every french users of this keyboard, do you still manage to use the Euro symbol ? I am on win 11 pro, latest updates.
Is there also, anywhere, on windows a section where those kind of shortcut are handled ?? I've been on sticky keys and so on... Nothing is working so far.
Thanks for your help
It's difficult to determine the problem with the info provided, could be as simple as Windows being set to a different language (could check and verify), or it could be a translator or some other software installed on this particular system. If you don't have any issues on other systems, then perhaps check what extra software (exists only on this system) could be causing this issue. Also, does this happen in specific applications or everything?