08-11-2024 11:37 PM
Hi, I have a ROG Claymore II keyboard and for a while now the I and O keys have stopped working.
I use the keyboard with the USB cable and I have updated the firmware to the latest version:
Dongle: 2.00.04
Keyboard 80%: 30.93.04
Keypad 20%: 2.00.03
Do you have any idea how I can solve the problem?
Thanks to everyone in advance.
08-12-2024 04:14 AM - edited 08-12-2024 04:15 AM
Hello 74lobster
I suspect one of two things.
1) Using the keyboard constantly in wired mode over time can cause the battery to swell due to overcharging, which can cause issues with keys not working.
2) The switches for the I and O keys are going bad.
08-13-2024 08:51 AM - edited 08-13-2024 10:28 AM
Me too...
However, it doesn't seem right to me that Asus only gives a 1 year warranty for a FAULTY (and you well know this) keyboard that costs 200 euros...