Hey mate. I just got an Azoth today - was having a similar problem but with both the wireless and wired mode. Basically, I had no functionality in either, except on BT mode. I'm of the opinion that it is the combination of 2 things:
1) The stock wires that you get and the base firmware.
2) The amount of resources devoted to connected peripherals.
I used to run a Logitech G916 TKL before this, so I was dead certain that my (mother)board has no issues with connectivity, nor does it have any driver errors. Now, back on topic to what I did.
The stock wire that you get with the Azoth - both that and the extension dongle and receiver are terrible. I located a free USB 3 port and connected it to that - no dice. So I uninstalled Armory Crate, then reinstalled it. Once I was certain the software and the keyboard were talking to each other on BT (I still had that issue), I connected a spare USB-C (Thunderbolt) cable to the keyboard, and boom - I got the board to start talking to me. For some reason, the stock wires I got are either defective or something or there was a driver issue somewhere down the line. Next, I went to the website and downloaded the AutoUpdater package; then went back to Armory Crate and ran a sweep for updates. Install all of them.
Once that's done, head to the option for the Azoth (when you have a wired connection), then check for a firmware update. Install it.
Once all that's done, run that AutoUpdate software for the dongle. Make sure the board is on wired mode, and that you at least have a spare USB 3.0 port that you can use to connect the dongle and the receiver. Run that exe file and update.
Hopefully by now you'll have a functional keyboard. Hit me up if you have a problem.
The only problem I seem to have at the moment is that I cannot get the board to talk when its on the wired mode and connected to the PC using the wires ROG gives us in the box. I have to disconnect it and use it on that USB-C cable for it to work.
