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ROG Azoth Missing Custom Animation

JV
Level 8

Anyone experienced the missing custom animation on Oled tab?

My View

434660644_7477926295661442_5708762942351821182_n.png

Expected

07lrPVKK2Bexf9Xi0sKRlSa-13.webp

Here is my version of Armoury Crate, keyboard and dongle

434611102_2177305395939759_7859182497142705022_n.png

 

Is there someone here know how to fix it?

Thanks.

427 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Nate152
Moderator

Hello JV

Comparing your keyboard and dongle versions to mine, they are up to date.  

Have you updated to the ROG Omni Receiver?

ROG Azoth | Gaming keyboards|ROG - Republic of Gamers|ROG Global (asus.com)

If you've updated to the ROG Omni Receiver and the custom animation isn't showing, try uninstalling and reinstalling Armoury Crate.

Uninstall Armoury Crate from windows.

ac uninstall.png

Once uninstalled, restart your pc and install Armoury Crate version 3.2.11.2, then head to the Armoury Crate update center and check for updates.

Armoury Crate - Support (asus.com)

Do you have the custom image/animation after doing this?

Here is my ROG Azoth.

ROG Azoth custom animation.png

 

 

View solution in original post

4 REPLIES 4

Nate152
Moderator

Hello JV

Comparing your keyboard and dongle versions to mine, they are up to date.  

Have you updated to the ROG Omni Receiver?

ROG Azoth | Gaming keyboards|ROG - Republic of Gamers|ROG Global (asus.com)

If you've updated to the ROG Omni Receiver and the custom animation isn't showing, try uninstalling and reinstalling Armoury Crate.

Uninstall Armoury Crate from windows.

ac uninstall.png

Once uninstalled, restart your pc and install Armoury Crate version 3.2.11.2, then head to the Armoury Crate update center and check for updates.

Armoury Crate - Support (asus.com)

Do you have the custom image/animation after doing this?

Here is my ROG Azoth.

ROG Azoth custom animation.png

 

 

Hi, Looks like it works now. I might have downloaded the Rog Azoth App from ROG website instead of the Armoury Crate. The one you gave me works. 

Thanks!

Hi, 

Thanks for the help. I was able to fix the missing upload field on Windows . But do you have recommendations for mac? Since I use it for work. 

I downloaded it from this link. Same I used with the windows
https://rog.asus.com/keyboards/keyboards/compact/rog-azoth-model/helpdesk_download/

Its actually confusing because it says ROG Azoth but missing that upload which is important feature for the Oled Screen.

Having the same problem hope they fix it soon if ever