ROG Azoth Missing Custom Animation

[JV]

Anyone experienced the missing custom animation on Oled tab?

My View

Expected

Here is my version of Armoury Crate, keyboard and dongle

Is there someone here know how to fix it?

Thanks.

[Nate152 · Accepted solution]

Hello JV

Comparing your keyboard and dongle versions to mine, they are up to date.  

Have you updated to the ROG Omni Receiver?

ROG Azoth | Gaming keyboards｜ROG - Republic of Gamers｜ROG Global (asus.com)

If you've updated to the ROG Omni Receiver and the custom animation isn't showing, try uninstalling and reinstalling Armoury Crate.

Uninstall Armoury Crate from windows.

Once uninstalled, restart your pc and install Armoury Crate version 3.2.11.2, then head to the Armoury Crate update center and check for updates.

Armoury Crate - Support (asus.com)

Do you have the custom image/animation after doing this?

Here is my ROG Azoth.

[JV]

Hi, Looks like it works now. I might have downloaded the Rog Azoth App from ROG website instead of the Armoury Crate. The one you gave me works. 

Thanks!

[JV]

Hi, 

Thanks for the help. I was able to fix the missing upload field on Windows . But do you have recommendations for mac? Since I use it for work. 

I downloaded it from this link. Same I used with the windows
https://rog.asus.com/keyboards/keyboards/compact/rog-azoth-model/helpdesk_download/

Its actually confusing because it says ROG Azoth but missing that upload which is important feature for the Oled Screen.

[1Mando]

Having the same problem hope they fix it soon if ever