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Rog Azoth battery not updating

Yanami
Level 8

I just bought this keyboard 2 days ago, I experienced a problem with the battery indicator being stuck at 50%.

and if you use wired, what does it look like in the picture I attached? (blank status bar indicator

Armory Crate Version: LATEST

Azoth Firmware/Drive : LATES

Dongles : Plugged in to PC Port USB / Rog Omni Receiver

Stuck 50%:

Screenshot 2024-09-25 075258.png

 

Wired  Mode ( no status indicator battery,its normal ? )

Screenshot 2024-09-25 0759381.png

 

Firmware/Update: ALL LATESTScreenshot 2024-09-25 075352.pngScreenshot 2024-09-25 075309.png

425 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Yanami
Level 8

After various research, I found the results

Armory Crate on Windows / Desktop PC cannot charge the battery

Charging can be done on a Macbook using a type-c cable to the keyboard


and charging Can work using a Samsung type-c charger (20watt fast charging Samsung)WhatsApp Image 2024-09-25 at 15.50.34.jpeg

 

View solution in original post

4 REPLIES 4

Yanami
Level 8

After various research, I found the results

Armory Crate on Windows / Desktop PC cannot charge the battery

Charging can be done on a Macbook using a type-c cable to the keyboard


and charging Can work using a Samsung type-c charger (20watt fast charging Samsung)WhatsApp Image 2024-09-25 at 15.50.34.jpeg

 

MasterC
Community Admin
Community Admin

Is the Azoth connected to a USB 2 port (black)? 

Can you try another USB port (blue or red)?

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

I have tried all pc ports, Usb 2(black) & usb 3 (Blue) none of them working,

 

even the indicators don't update at all when connected to a PC

MasterC
Community Admin
Community Admin

When you say connected to the desktop, do you mean connected via a hub or any sort of dock? Please provide a picture. Try connecting directly to one of the ports on the motherboard at the back of the desktop. If it's working on your Mac, then I don't see why it's not working on your desktop. 

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin