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My Tuf K3 Keyboard ALTGR Blue light doesnt work

KatenShinMori
Level 7

its been around 2.5 year and this happened the altgr blue light stopped working anyway i can fix it or does it need to go to a repair center and just so you guys know the guarantee is finished 🙂 WhatsApp Görsel 2024-12-01 saat 17.47.42_a17cdac9.jpgWhatsApp Görsel 2024-12-01 saat 17.47.41_3bb2f5b8.jpg

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4 REPLIES 4

Nate152
Moderator

Hello KatenShinMori

I don't have the ALTGR key, but I'm wondering if having it enabled or disabled turns it green.

altgr.png

You could try resetting your keyboard by pressing and holding the Fn + Esc keys for 10-15 seconds.

Additionally, you can install Armoury Crate, check for updates and use the lighting control to see if this changes the color of the ALTGR key.

https://rog.asus.com/supportonly/armoury_crate/helpdesk_download/

 

 

 

 

 

 

 

 

Thank you for the solutions i have tried all of them and yet it was still the blue failing i think its a failed blue light. Even though i dont have a guarantee can i still send it to asus repair centers?

Nate152
Moderator

It seems there could be an issue with that particular led and I'm sure ASUS would fix it for a fee. 

Contact an official ASUS Support Center for your region. You will most likely have to pay shipping both ways plus the cost of the repair.

 

 

 

CClose81
Level 7

did you get this fixed?