12-06-2023 09:18 AM - edited 12-07-2023 08:41 AM
I just bought the ROG STRIX SCOPE II 96 wireless, I´m facing the issue that when I type the number "6" it is printed multiple times.
I tested with windows 10 and android, same issue
see example:
12345667890 - 1234567890 - 12345667890
66 66 66 66 66 66 66 66 66 66 6 6 6 66 66 66 66 66 6 66 66 6 6 66 666 6
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
doesn´t happen with the other caracters
qwertzuiopü+
asdfghjklöä#
<yxcvbnm,.-
but of course with the "and" sign too, some are not even printing out. Im about to return this item unfortunately as I use it for work.
I hope you will fix this issue.
& & & & & & & & & && & & & & & & && && & & && & && & & & && & & & & & &&
Solved! Go to Solution.
12-08-2023 05:49 AM - edited 12-08-2023 05:52 AM
Thank you for letting us know all is well with your replacement.
12-14-2023 06:31 AM
Try adjusting the repeat delay and repeat rate in keyboard properties.
12-07-2023 03:58 PM - edited 12-07-2023 03:58 PM
Hello jbuffoni
1) Have you tried resetting your ROG Strix Scope II 96 Wireless by pressing and holding the Fn + Esc keys for 10-15 seconds? It will flash green when it's reset.
2) Have you installed Armoury Crate Gear or Armoury Crate and updated your ROG Strix Scope II 96 Wireless?
3) Does the repeating happen in both wired mode and 2.4GHz wireless mode?
12-07-2023 11:56 PM
Hello Nate,
Thanks for your fast response, I went through 2 of the options from you listed:
1) Have you tried resetting your ROG Strix Scope II 96 Wireless by pressing and holding the Fn + Esc keys for 10-15 seconds? It will flash green when it's reset.
DONE - didn´t work
3) Does the repeating happen in both wired mode and 2.4GHz wireless mode?
DONE - didn´t work
as I got a new replacement I sent the faulty one back
12-08-2023 05:24 AM - edited 12-08-2023 05:24 AM
Ok, let us know how it goes with your replacement.
12-08-2023 05:29 AM
Hey Nate,
Replacement arrived, no issues so far. Happy with it
12-08-2023 05:49 AM - edited 12-08-2023 05:52 AM
Thank you for letting us know all is well with your replacement.
12-13-2023 10:40 PM
Hello Nate!
I have bad news, it is happening with a different key now..
which is the dot key..
.. .. .. .. .. . .. .. . .. .. .. .. . .. . . .. . .. . . .. .. . . . . .. .. . .. .
are there any other solutions?
12-14-2023 06:31 AM
Try adjusting the repeat delay and repeat rate in keyboard properties.
12-14-2023 07:52 AM
thank you Nate, seems a lot better now!
I will keep you updated if something comes up but I thank you for the whole support!
12-14-2023 01:38 PM - edited 12-14-2023 01:41 PM
You're welcome, good to hear it's better.
Sure, if you run into any other problems please post them. If you have any questions feel free to ask.