Claymore II Fn+F12 not working after firmware update

[BÃ_llint]

I updated my ROG Claymore II's firmware and the Fn+F12 USB Passthrough stopped working.


(Windows 11)
(Hungarian layout)
(Keyboard version: 30.43.02
Keypad version: 2.00.02)

[MasterC]

I have replicated this on the US layout keyboard, we'll looking into this asap. Thanks for reporting it.

[NecroM_by]

It's the same for me.
In general, the port works (after rebooting the computer), but to disable it via FN + F12 is not possible.
If you switch to wireless mode and then back to wired - until the next reboot it is dead

Windows 10 (21H2 19044.1706)
Device firmware: 30.43.02
Keypad version: 2.00.02
Dongle version: 2.00.01

[74lobster]

NecroM_by wrote:
It's the same for me.
In general, the port works (after rebooting the computer), but to disable it via FN + F12 is not possible.
If you switch to wireless mode and then back to wired - until the next reboot it is dead

Windows 10 (21H2 19044.1706)
Device firmware: 30.43.02
Keypad version: 2.00.02
Dongle version: 2.00.01

Hi, where I can download this new firmware? Is the last one available?

In windows 11 when I go in the menu to choice which safe mode wanna load, the keyboard doesn't function and there is neither the mouse available.

To have a functional keyboard, I must use another basically USB keyboard.

Could you please fix this issue?

Thanks for the attention.

Bye

[MasterC]

Please update to FW FW v30.43.03 and try again. Thanks.

[74lobster]

MasterC@ROG wrote:
Please update to FW FW v30.43.03 and try again. Thanks.

Hi, where I can download this new firmware? Is the last one available?

In windows 11 when I go in the menu to choice which safe mode I wanna load, the keyboard doesn't function (none of the buttons work) and neither the mouse arrow is available.

To have a functional keyboard, I must use another basically USB keyboard.

Could you please fix this issue?

Thanks for the attention.

Bye

[NecroM_by]

After the update, it works fine for me. Thanks 🙂