03-25-2023 04:27 PM
So, i bought this keyboard over an year ago now it works well, but the problem is that i have 2 keys that are flashing green light while the rest of the keys are just as i've set them to be (blue and cyan).
I've already tried download all the programs required to change the color of those two key but nothing changed its still flashing green.
03-27-2023 09:25 AM
Have you tried resetting your keyboard by pressing and holding the Fn+Esc keys for 10-15 seconds?
Have you updated to Armoury Crate version 220.127.116.11 and updated your keyboard with Armoury Crate?
Uninstall all other programs you downloaded and only use Armoury Crate as there could be conflicts.
03-31-2023 11:06 AM - edited 03-31-2023 11:07 AM
Hello Nate, Yes I've tried downloading the latest version of each of the programs required, that includes updating the keyboard firmware (that problem persist even after changed the OS or performing a clean installation of the Armoury Crate, so that might not be a software related problem).
04-02-2023 05:31 PM
I agree, a windows reinstall would rule out a software issue.
Have you tried adding the US QWERTY keyboard layout in windows to see if this might fix it?
If it doesn't fix it, it looks like there may be an issue with those two LED's.
04-03-2023 06:32 PM
Changing layout didn't seem to work, I'm pretty sure it's a problem with the keyboard at this point.
Thank you for your assistance.
04-04-2023 06:56 AM
Unfortunately, since the purchase date is over one year, the warranty has expired.
04-04-2023 01:41 PM - edited 04-04-2023 01:43 PM
hi, im having the same problem since yesterday with two different keyboards in two different PC´s, in one of them the "A" key seems to not have "blue values" and only changes between rad and green values, and in the other keyboard i have the same problem but with the "Z" key, the first keyboard was my EVA rog strix rx, and i dont remember doing nothing, i went to the kitchen and when i go to my room the key is green, and the othe was in a friend house, we were installing windows for the first time, here keyboard was all white, and then, the momment aromoury crate pop up notification for installing armoury crate software shows, we installed it, and just when it was installed the "Z" changes to some green or yellow, i think in all the cases should be a software issue and maybe with armoury crate, i tried uninstall it from my friend pc and reinstall and it didnt worked