12-05-2024 02:15 PM
Hi everyone,
So I'm having an issue that has been bothering me for some time now, I have a Zephyrus laptop and just recently bought the Strix Scope keyboard as well as the Battleus Qi mousepad. I wanted to connect them to my monitor that I use with the laptop, and only connect it the laptop with the monitor through a UBC-C Thunderbolt cable, so I wouldnt have to unplug everything if I take my laptop with me. But if I plug my keyboard or mousepad into the monitor, it doesnt read it. So I was wondering if someone knew if these products are compatible with a monitor connection, or even a USB hub, or if they just work when connected to the laptop itself?
I really appreciate the help in advance!
12-07-2024 06:08 AM - edited 12-07-2024 06:09 AM
Hello Danglad80
As you suspect, you'll want to connect the cable and wireless dongle to your laptop's usb ports. Otherwise, your laptop won't see it.