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Asus rog scope nx delux

basiliskas
Level 8

Hi  , i got this keyboard about a month ago, the problem is repeating keys . first it was the f key now  its space . as you can see it even happening now . some  spaces are double or triple . i done these   so far and no help : resetting keyboard with  fn+esc, updating firmware ,  switching  to wired   mode ,  changing windows keyboard delay   settings , nothing seems to solve this .lt's the most expensive and at the same time the most annoying keyboard that i got till  now 😞

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9 REPLIES 9

Nate152
Moderator

Hello basiliskas

Have you installed Armoury Crate and is your keyboard fully updated?

If your keyboard is fully updated in Armoury Crate, check in the windows keyboard settings you have Filter Keys turned off.

 

filter keys off.png

 

 

 

 

 

Hi , yes i have armoury crate last version and updated keyboard to last version few days ago , about filter keys . the second and third items were ON and i turned them OFF now , i will report back the results .

basiliskas
Level 8

UPDAATE : as you can see now the problem switched to the A key ! it repeaats some times . also my 9 key in numpad area misses the type sometimes ... 😞 

basiliskas
Level 8

Any help? I'm having a problem with this keyboard! I switched to wireless mode, and the issue with the space bar came back! It seems like each connection method has its own defects! This keyboard is really frustrating!

 

Nate152
Moderator

Try using the usb extender to move the wireless dongle closer to your keyboard.

1) Connect the cable to your pc.

2) Connect the usb extender to the cable.

3) Connect the wireless dongle to the usb extender.

4) Clip the usb extender onto your mouse pad.

5) Test with 2.4GHz wireless mode.

 

 

 

 

Hi i did what you said . but sadly nothing changed . I still have    random double types . even when using cable mode 😞 i also uninstalled armoury craaate and installed and updated everything again 

Nate152
Moderator

Ok, so you tried resetting your keyboard and it's fully updated in Armoury Crate. Unfortunately, nothing has helped.

I doubt there is much more we can do to try and resolve the key repeating, so I'll suggest to contact an official ASUS Support Center for your region.

ASUS gives a 1-year warranty on their peripherals in most countries.

 

 

 

 

 

basiliskas
Level 8

The sad part is that ASUS doesn't offer warranty here. I also discovered that this keyboard works in Bluetooth mode without the USB dongle! I switched to Bluetooth mode and removed the dongle from the PC. I’ll update with long-term results. Maybe I can solve my problem with a bit latency tradeoff.

Nate152
Moderator

Ok,

Do you get key repeating with bluetooth also?

If yes, it's possible it could be the switches. 

You could remove the keys and give it a good cleaning with the brush head of a vacuum to see if this helps.

Something else to try is uninstalling your ROG Strix NX Wireless Deluxe and all HID Keyboard Device from Device Manager.

Reboot and check the key repeating.

With the wireless dongle connected, your ROG Strix Scope NX Wireless Deluxe may show in two places.

Expand "Keyboards" and "Mice and other pointing devices"

An example is my ROG Spatha X.

Right click and uninstall everything marked red, then reboot.

uninstall.png