4 weeks ago - last edited 4 weeks ago
Hi , i got this keyboard about a month ago, the problem is repeating keys . first it was the f key now its space . as you can see it even happening now . some spaces are double or triple . i done these so far and no help : resetting keyboard with fn+esc, updating firmware , switching to wired mode , changing windows keyboard delay settings , nothing seems to solve this .lt's the most expensive and at the same time the most annoying keyboard that i got till now 😞
3 weeks ago
Hello basiliskas
Have you installed Armoury Crate and is your keyboard fully updated?
If your keyboard is fully updated in Armoury Crate, check in the windows keyboard settings you have Filter Keys turned off.
3 weeks ago - last edited 3 weeks ago
Hi , yes i have armoury crate last version and updated keyboard to last version few days ago , about filter keys . the second and third items were ON and i turned them OFF now , i will report back the results .
3 weeks ago
UPDAATE : as you can see now the problem switched to the A key ! it repeaats some times . also my 9 key in numpad area misses the type sometimes ... 😞
2 weeks ago
Any help? I'm having a problem with this keyboard! I switched to wireless mode, and the issue with the space bar came back! It seems like each connection method has its own defects! This keyboard is really frustrating!
2 weeks ago
Try using the usb extender to move the wireless dongle closer to your keyboard.
1) Connect the cable to your pc.
2) Connect the usb extender to the cable.
3) Connect the wireless dongle to the usb extender.
4) Clip the usb extender onto your mouse pad.
5) Test with 2.4GHz wireless mode.
2 weeks ago - last edited 2 weeks ago
Hi i did what you said . but sadly nothing changed . I still have random double types . even when using cable mode 😞 i also uninstalled armoury craaate and installed and updated everything again
2 weeks ago
Ok, so you tried resetting your keyboard and it's fully updated in Armoury Crate. Unfortunately, nothing has helped.
I doubt there is much more we can do to try and resolve the key repeating, so I'll suggest to contact an official ASUS Support Center for your region.
ASUS gives a 1-year warranty on their peripherals in most countries.
2 weeks ago
The sad part is that ASUS doesn't offer warranty here. I also discovered that this keyboard works in Bluetooth mode without the USB dongle! I switched to Bluetooth mode and removed the dongle from the PC. I’ll update with long-term results. Maybe I can solve my problem with a bit latency tradeoff.
2 weeks ago - last edited 2 weeks ago
Ok,
Do you get key repeating with bluetooth also?
If yes, it's possible it could be the switches.
You could remove the keys and give it a good cleaning with the brush head of a vacuum to see if this helps.
Something else to try is uninstalling your ROG Strix NX Wireless Deluxe and all HID Keyboard Device from Device Manager.
Reboot and check the key repeating.
With the wireless dongle connected, your ROG Strix Scope NX Wireless Deluxe may show in two places.
Expand "Keyboards" and "Mice and other pointing devices"
An example is my ROG Spatha X.
Right click and uninstall everything marked red, then reboot.