Asus ROG Azoth Oled not working

[lolujkhgkjh]

I recently got an Asus ROG Azoth but noticed that the OLED wasn't working as expected. 
1. When I try to upload a gif, it keeps saying "Sorry, last operation failed".
2. When I make a custom banner, it shows me random pixels that are unreadable
3. I saw this post https://rog-forum.asus.com/t5/gaming-keyboards/rog-azoth-oled-display-doesn-t-work-properly/td-p/103... but the solutions didn't work for me and the post was closed. 

Any help would be greatly appreciated, thanks!

[Nate152]

Hello lolujkhgkjh

If you're trying to upload gifs from giphy.com, I get the last operation failed message too.

I'm able to upload Gifs from Tenor. -  Gif GIFs | Tenor

[lolujkhgkjh]

I screen recorded a Youtube video then used Adobe MP4 to GIF converter. That should work right?

[Nate152]

If one of the supported formats are used, it should work. 

The supported formats are JPEG, PNG, GIF, BMP.

[KazutoKun]

Hey, do you solved it?

I have the same Problem.

[JB63]

I have somewhat the same problem, except: When I press the "Upload File" button, nothing happens.
Have searched around for any helping threads for an hour, can't find anything about it.

[Nate152]

Hello JB63 and KazutoKun

Try getting your gifs from Tenor. - New Year GIFs | Tenor

1) Right click on your gif and click "Save image as".

2) Save it to your pictures and click Save.

3) Upload it to Armoury Crate.

[JB63]

Okay. But the problem is that I can't even get the File Explorer to open. Nothing happens when I press the "Upload File".
I can press the button 15 times and nothing happens.

[Silent_Scone]

@JB63 Are you able to upload the file you're trying to use?

[JB63]

No. I can't even get the File Explorer to open. Literally nothing happens when I press "Upload File".