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Level 8

Hello everybody,


I bought a Rog Azoth, the keyboard build quality is awesome 😲 but it seems i can t do anything with it to configure it with that wonderfull Armoury Crate Software.

My Setup : 

Motherboard Gygabyte Aorus X570 Elite Updated Bios F38a

CPU Ryzen 9 5900X

Ram 4x8 DDR4 Trident Neo Z

NVME Kingston Fury Renegade PCie Gen 4

Graphic card RTX 3090


First install was on my existing Windows 11. Uninstalled all previous devices drivers then installed Armoury Crate --> Keyboard tab went Error 2006. Tried to uninstall AC with Asus Tool --> Reinstall --> Error 2006 Still.

I watched forum and this was said to install on a fresh install of Windows 11. Did it even if it s unbelievable to have to reinstall an OS for keyboard software... 

Fresh Install

All drivers are up to date

No Gigabyte software or bloatware installed just plain simple drivers

Updated Nvidia drivers

Installation of Armoury Crate also done without the keyboard --> OK

Plugging in ROG Keris Mouse--> OK detected and able to setup it in AC

Plugging Rog Azoth --> AC ask for Framework Keyboard update --> Update done and restart--> Error 2006 on the Keyboard device running in circle each time i try to setup it

Reset of the keyboard (FN+ESC) --> Success but still error 2006

Second Fresh Install 

Same as above but everything plugged from start to finish with the 2 wireless dongle --> Error 2006 on the Azoth

Third Fresh Install

Same as above but plugged in USB C in wired mode --> Error 2006 on the Azoth

My App diag :

Item                       Version    
----                       -------    
Armoury Crate UWP App    
ROG Live Service     
Aura Service (Lighting Service)  3.06.20    
Armoury Crate lite service  5.4.10      
Aura Wallpaper Service     Non installée
ASUS AURA Extension Card HAL    
ASUS Keyboard HAL    
ASUS Mouse HAL       
KingstonDram               1.1.18      
AURA DRAM Component        1.1.23      
ENE RGB HAL          
PHISON HAL           
Patriot Viper DRAM RGB    
Patriot Viper M2 SSD RGB    
Universal Holtek RGB DRAM    
WD_BLACK AN1500      


If anyone found a workaroud.... because i think i ve done more than my share to try to troubleshout the problem 😅


That s crazy such a good hardware with such a whimsical software. 🙄


Welcome to our club, we are all waiting : 



Community Admin
Community Admin

Was your issue also resolved in the end?

FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Level 8

New Azoth Firmware posted today : on 03/28/2023

Didn t solve the access problem in AC but new message : 


In English : 

Sorry an error occurred on the device page. The app will now reload the page.



Ok, since you're getting an error after the update, try using the Armoury Crate uninstall tool and reinstall.

In the link below select your operating system, click "Show all" in blue, the uninstall tool is the third download.

Armoury Crate - Support (

Once uninstalled, install version (first download), Armoury Crate will automatically update to, then head to the update center and check for updates. You may need to restart a time or two.

How does it go after using the Armoury Crate uninstall tool and reinstalling?

Uninstall Reinstall Didn't solve the problem... 🙄

Dont  make me do another fresh install plz 😫


Ok, I won't have you reinstall windows.

What I will do though is have you fill out this google form and attach a log to it.

To generate a log in Armoury Crate, click Settings, click About tab.

Google form -

Once the form is filled out and the log is attached, click Submit.

And because i m a good soldier, i have even done another fresh Windows 11 install after this update... 😑


Still, the problem remain the same as my last post with : 

Sorry an error occurred on the device page. The app will now reload the page.

Difference now, it s taking either ages to load this message or instant... 

I hope Asus Rog will reward me pretty well with all that testing for their dev team 🤣 

Form Sent @Nate152 


Hey Nate152

I'm having the same problem as everyone and would like to submit my logs. 

I've done multiple fresh Windows 11 N installs, deleted the partitions before each install, to no avail.