03-23-2023 06:10 AM
I bought a Rog Azoth, the keyboard build quality is awesome 😲 but it seems i can t do anything with it to configure it with that wonderfull Armoury Crate Software.
My Setup :
Motherboard Gygabyte Aorus X570 Elite Updated Bios F38a
CPU Ryzen 9 5900X
Ram 4x8 DDR4 Trident Neo Z
NVME Kingston Fury Renegade PCie Gen 4
Graphic card RTX 3090
First install was on my existing Windows 11. Uninstalled all previous devices drivers then installed Armoury Crate --> Keyboard tab went Error 2006. Tried to uninstall AC with Asus Tool --> Reinstall --> Error 2006 Still.
I watched forum and this was said to install on a fresh install of Windows 11. Did it even if it s unbelievable to have to reinstall an OS for keyboard software...
All drivers are up to date
No Gigabyte software or bloatware installed just plain simple drivers
Updated Nvidia drivers
Installation of Armoury Crate also done without the keyboard --> OK
Plugging in ROG Keris Mouse--> OK detected and able to setup it in AC
Plugging Rog Azoth --> AC ask for Framework Keyboard update --> Update done and restart--> Error 2006 on the Keyboard device running in circle each time i try to setup it
Reset of the keyboard (FN+ESC) --> Success but still error 2006
Second Fresh Install
Same as above but everything plugged from start to finish with the 2 wireless dongle --> Error 2006 on the Azoth
Third Fresh Install
Same as above but plugged in USB C in wired mode --> Error 2006 on the Azoth
My App diag :
Armoury Crate UWP App 126.96.36.199
ROG Live Service 188.8.131.52
Aura Service (Lighting Service) 3.06.20
Armoury Crate lite service 5.4.10
Aura Wallpaper Service Non installée
ASUS AURA Extension Card HAL 184.108.40.206
ASUS Keyboard HAL 220.127.116.11
ASUS Mouse HAL 18.104.22.168
AURA DRAM Component 1.1.23
ENE RGB HAL 22.214.171.124
PHISON HAL 126.96.36.199
Patriot Viper DRAM RGB 188.8.131.52
Patriot Viper M2 SSD RGB 184.108.40.206
Universal Holtek RGB DRAM 220.127.116.11
WD_BLACK AN1500 18.104.22.168
If anyone found a workaroud.... because i think i ve done more than my share to try to troubleshout the problem 😅
That s crazy such a good hardware with such a whimsical software. 🙄
Solved! Go to Solution.
03-23-2023 11:39 AM
Reinstall 22.214.171.124 done
Reboot between each.
03-23-2023 12:14 PM
Ok i m in the worst case scenario after another test ...
Tested on my son comp.
MB MSI Z690 Gaming
And the keyboard is detected..... No need to reinstall ...
What i ve done :
Didn t plug the azoth until everything is updated
No keris mouse
Once everything was updated : i plugged it and boom...
What in my config could cause the program to act like that ? 😓
03-23-2023 02:55 PM
Ok i give up 😫
Some more tries, reinstalled without
- the coolermaster RGB controler
- Ram from my son comp with no RGB (which worked on the blessed computer)
All that was left was :
MB Aorus X570 Elite
CPU Ryzen 9 5900X
GPU RTX 3090 Zotac
NVME KingSton Renegade Fury
And still Error 2006 😭
I quit by understanding my setup is just not compatible with that keyboard 😓 erm software 😠
03-23-2023 08:00 PM
Thank you for trying.
You were able to get your ROG Azoth working with Armoury Crate on your son's pc?
I'm starting to get as puzzled as you are as to why you're still getting the 2006 error on your pc. The uninstall tool should have fixed it and in rare instances, reinstalling windows will 100% fix the 2006 error.
Your ROG Keris works, so I'm not sure it's a compatibility issue.
Just a shot in the dark, try the usb-c cable from your ROG Keris.
03-24-2023 01:36 AM
The cable i used with my son's PC was the same as i used with my comp. Plugged on USB 3 or USB 3.2 same results.
I finally tried Fresh Install with only microsoft drivers from windows update (not downloaded else where), just NVIDIA website drivers, same result 2006.
I even tried with WIFI rather than wired because my son's comp was on WIFI, same result. What puzzle me also is that i can perfectly setup my rog keris with Armoury Crate, the program works flawlessly for that. But as soon as i hit the Azoth it gets to 2006.
There may be some incompatibility between the MB's USB controller and the Azoth ? 😑
03-24-2023 05:06 AM
Your 2006 error really has me stumped. With everything you've tried so far, it certainly looks like a compatibility issue with your Gigabyte motherboard, especially since a windows reinstall didn't fix it, this is what puzzles me the most.
Something else to try.
Try the cable and dongle in motherboard usb ports, if no help, try the cable and dongle in case usb ports. Hopefully, this is the easy fix we're overlooking.
Your ROG Azoth should show in Device Manager under "Mice and other pointing devices".
03-24-2023 08:16 AM
Clever try, cause case USB tend to have a different controller but nope , still error 2006...
I checked and i have 2 ROG AZOTH (maybe because it s wired and wireless) in my device manager and the keris mouse. Everything seems to be ok. Should i tri to manually try from there to uninstall the drivers and reboot ?
Maybe it has something to do with the ARG MB controller added with the oled screen ?
03-24-2023 08:23 AM
My setup :
Where i plugged the dongle and usb c cable with your advice :
03-24-2023 01:52 PM - edited 03-24-2023 01:54 PM
Thank you for the pictures, you have a nice pc.
In Device Manager under Mice and other pointing devices, mine shows only one ROG Azoth.
Since yours is showing two, this could be a possibility of the 2006 error. Try right clicking on them, uninstall both and reboot.
Fingers crossed this works, I want to see this 2006 error disappear.
03-25-2023 12:37 AM
@Nate152 i tried uninstalling both and restart : same result.
About the 2 rog azoth in device maneger :
When in wired mode, there is 2 Rog Azoth, when in wireless mode, there is only one.
When in wired mode, clicking azoth device in AC lead me into error 2006 quickly
When in wireless mode, clicking azoth device lead me into error 2005 after a long load time.