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another rog falchion update failure ... and no usb

noneone
Level 8

Hi all!

I have a rog falchion keyboard, hooked up to a  Asus Rog Zephyrus G14. 

1) issue 1 =  Keyboard works when turned on, and dongle is in a usb a slot on the G14.  Keyboard does NOT work if I unploug the dongle and connect via usb c to usb c.  

 

2) Issue 2 = can't update the keyboard in armory crate

I also can no in armory crate do devices/rog falchion /  check firmware venison, because when i go devices/falchion ... it says recurred updated and won't let me see anything about the keyboard.

 

Any thoughts on what's going worng?

 

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