Headphones are not working after few days. In system they are shown as ESS USB Audio instead of their name. Stop/play button is still working, but there is no sound. Microphone, sound regulation and matrix are not working. Also headphones are not detected by Armoury Crate. How can I solve this problem?
Just a few questions first: Did everything work correctly when you first used the headset? Does this issue persist on all the USB ports for your computer? Are you able to try using the headset with another computer?
Can you share some details about your computer? If you're overclocking anything, try disabling the overclocks and see if the problem persists.