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Pairing tool 1.0.0.0 not working

ChrisCake1
Level 7

Hi,

I have read a lot of these threads and it seems like many have issues connecting (or reconnecting) their ASUS Rog Delta S Wireless.

I have the same issue.

1) I start the pairing tool.

2) I put the 2,4 receiver in USB port

3) I connect the headset and start headset in 2,4 and hold the button for 15 seconds. (sound in headset)

4) The headset appears on the pairing. But PAIR button is still greyed out.

I have tried this in many ways. Changing USB ports on computer, and doing it in another way. Nothing works. Frustrating. Sitting with a brand new PC and headset does not work.

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3 REPLIES 3

ChrisCake1
Level 7

Should mention that they worked fine on my previous computer, but I upgraded and can't connect them to the new one - tried to power up the old one - but they do not work here either

ChrisCake1
Level 7

Screenshot 2024-12-15 155325.png

This is how I see it

Nate152
Moderator

Hello ChrisCake1

Try using the usb-c to usb-a adapter for the wireless dongle, then try the pairing tool again.