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Beta FW testing for Centurion 7.1

Bahz
Level 12
You can download the file at the link below:
https://drive.google.com/open?id=0B8hXL86D6YHUWGZHVEFJTlFRbG8

Please share your testing feedback here in this thread.
292 Views
132 REPLIES 132

mikev190 wrote:
This is stupid. So premium headset (Which most people have had to RMA at one point) has to wait months again for a update. What about updating the driver and software as well?

Had this nonsense with the ASUS Crosshair VI and the sensors. I spent over £1000 on ASUS products last year and all of them have been a joke and nothing more than false promises. Next thing to go wrong will be my PG279Q.

Avoid ASUS people, they've really gone downhill.


It was nice of you to share your nice experience with the Centurion, is there something bothering you since you made your last post?

mikev190 wrote:
I thought I'd share my positive experience too.

I bought my original set from overclockers UK and they were H3. Initial they were great (minus the mic) however after a few months, both side channels and the rear left channel stopped working.

I was a bit upset due to all the years of owning ASUS products with no issue. However I spoke to MasterC and he advised me to contact Overclockers.

They tested and within 2 weeks I had my shiny new H9 replacement. The headset just is amazing with the new firmware, I hear everything and so many suckers die in PUBG due to me hearing them.

Just want to credit both ASUS and OverclockersUK for the fast turnover. It's resparked my drive for gaming,

Thanks
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ASUS wrote:
It was nice of you to share your nice experience with the Centurion, is there something bothering you since you made your last post?

I thought I'd share my positive experience too.

I bought my original set from overclockers UK and they were H3. Initial they were great (minus the mic) however after a few months, both side channels and the rear left channel stopped working.

I was a bit upset due to all the years of owning ASUS products with no issue. However I spoke to MasterC and he advised me to contact Overclockers.

They tested and within 2 weeks I had my shiny new H9 replacement. The headset just is amazing with the new firmware, I hear everything and so many suckers die in PUBG due to me hearing them.

Just want to credit both ASUS and OverclockersUK for the fast turnover. It's resparked my drive for gaming,

Thanks


What does doing the NORMAL thing of replacing a DEFECTIVE product have to do with gaming? It is like you're blaming us or playing some sort of victim game because of inaction by ASUS. It isn't personal to you so, why make it personal? I can only blame you for raising expectation with your premature release announcement. That is on you. The delay of course is not. But, seriously this is JUST ONE SINGLE MODEL and it is months and months for just a driver for just one piece of hardware? THAT is what upsets people. As fast as tech moves, you're basically obsolete the product at it's release date by refusing to fix what anyone with a pair of ears can hear.

HeavyHemi wrote:
What does doing the NORMAL thing of replacing a DEFECTIVE product have to do with gaming? It is like you're blaming us or playing some sort of victim game because of inaction by ASUS. It isn't personal to you so, why make it personal? I can only blame you for raising expectation with your premature release announcement. That is on you. The delay of course is not. But, seriously this is JUST ONE SINGLE MODEL and it is months and months for just a driver for just one piece of hardware? THAT is what upsets people. As fast as tech moves, you're basically obsolete the product at it's release date by refusing to fix what anyone with a pair of ears can hear.


Again, we apologize for the delay. Before the next firmware is released, I'd just like to collect feedback again for what you consider is defective. Technically, all defective microphones have been replaced and the headset is working as it should when properly-tuned content is played (Dolby sample videos links were already provided for you to test). If for any reason, your microphone is still defective or the videos below do not play correctly, just let me know.

https://download.dolby.com/us/en/test-tones/dolby-atmos_amaze.mp4
https://download.dolby.com/us/en/test-tones/dolby-atmos_leaf.mp4
If using Chrome, please download the videos first (bottom-right corner), and play the videos with the 7.1 button on the Audio Station enabled. You'll find that the videos are multi-channel, not stereo, and not virtual surround. You can check by disabling the front channels via software or the Audio Station.

If you have DOOM, definitely check out the 7.1 surround sound in the game, works nicely. We cannot promise that every game can output 7.1 channels, this is decided by game developers. The Centurion cannot produce more channels than what games offer. We do not decide how much bass is redirected to the subwoofer channel or when surround channels are active. We offer a true 7.1 platform, so developers have the freedom to decide which channels are active and when the subwoofer needs to compensate for surround channels. The size of all drivers have been designed to simulate home theater setups - largest for front and subwoofer, followed by the center for vocals, then the surround channels, so you get the same cinematic experience.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ASUS wrote:
Again, we apologize for the delay. Before the next firmware is released, I'd just like to collect feedback again for what you consider is defective. Technically, all defective microphones have been replaced and the headset is working as it should when properly-tuned content is played (Dolby sample videos links were already provided for you to test). If for any reason, your microphone is still defective or the videos below do not play correctly, just let me know.

https://download.dolby.com/us/en/test-tones/dolby-atmos_amaze.mp4
https://download.dolby.com/us/en/test-tones/dolby-atmos_leaf.mp4
If using Chrome, please download the videos first (bottom-right corner), and play the videos with the 7.1 button on the Audio Station enabled. You'll find that the videos are multi-channel, not stereo, and not virtual surround. You can check by disabling the front channels via software or the Audio Station.

If you have DOOM, definitely check out the 7.1 surround sound in the game, works nicely. We cannot promise that every game can output 7.1 channels, this is decided by game developers. The Centurion cannot produce more channels than what games offer. We do not decide how much bass is redirected to the subwoofer channel or when surround channels are active. We offer a true 7.1 platform, so developers have the freedom to decide which channels are active and when the subwoofer needs to compensate for surround channels. The size of all drivers have been designed to simulate home theater setups - largest for front and subwoofer, followed by the center for vocals, then the surround channels, so you get the same cinematic experience.


pretty sure I have tried talking to you about my “revised” mic still being terrible. People constantly saying they can barely hear me. That I sound like I’m in a tin can etc. I have tried all the mic boosting tips provided by ASUS, reinstalled drivers, tried different USB ports. All end up with same result. Just sucks for such a nice headset to have a crap mic. Had to go out and purchase a stand-alone mic. Not asking for a perfect mic but one that can be used would be nice.*

Reefboi16 wrote:
pretty sure I have tried talking to you about my “revised” mic still being terrible. People constantly saying they can barely hear me. That I sound like I’m in a tin can etc. I have tried all the mic boosting tips provided by ASUS, reinstalled drivers, tried different USB ports. All end up with same result. Just sucks for such a nice headset to have a crap mic. Had to go out and purchase a stand-alone mic. Not asking for a perfect mic but one that can be used would be nice.*


Silly question, but you increased gain, correct? Default is way to low and I set mine to 80. Everyone states that they can hear me just fine.

73956

spadizzle wrote:
Silly question, but you increased gain, correct? Default is way to low and I set mine to 80. Everyone states that they can hear me just fine.

73956


yea I have messed with those settings, and in discord, and in the sonic software too.

MasterC@ASUS wrote:
It was nice of you to share your nice experience with the Centurion, is there something bothering you since you made your last post?


It's the fact that, while the turnover was quick I had still 2 weeks without a headset and no compensation. Bare in mind they was less that a year old on a £230 headset. Which I was willing to ignore till:

The the lack of drivers and firmware is beyond stupid. I mean there's been 2 builds of windows 10 since the drivers were released. It's just false promises from ASUS and trying to blame me is not helping. The OP I made was when you promised to have the new FW out. Not months later

I know this:- I wont buy anything ASUS again and I'll make sure all my friends and customers know why. Anyone who buys a premium headset should get the premium service. I mean on the Crosshair VI we have only just got the beta bios over 12 months later to fix the sensors.... I'm starting to see a bad trend with ASUS support

MasterC@ASUS wrote:
To avoid giving everyone false expectations - the new firmware will not be ready for another couple of months. I will keep you guys updated. Apologize for the delay.


thats good to know i now i dont have to check everyday like i was as for the mic quality even the revision mic is still not as good as the strix 7.1 headset mic with mine sounding with alot of base and a little muffled still...

MasterC@ASUS wrote:
To avoid giving everyone false expectations - the new firmware will not be ready for another couple of months. I will keep you guys updated. Apologize for the delay.



Almost two months passed. Any news now?

MasterC@ASUS wrote:
To avoid giving everyone false expectations - the new firmware will not be ready for another couple of months. I will keep you guys updated. Apologize for the delay.




any chance to have a function when you press the 7.1 button on the station, when switching between 7.1 and 2.0, while in 2.0 would be nice if all the speakers in the headset (drivers) including sub, would be connected and get the sound threw. at the moment with the beta driver only front speakers get sound threw while in 2.0 mode.