05-25-2024 01:00 AM
Hi all
I just bought a brand new Asus Rog Theta 7.1 headset, and after i downloaded Armoury Crate, and when i try to customize the headset on the app, i just can't, it won't let me.
I receive the message "row_318 (S-1003)", and when i click OK, the app load for 10s and the same message pop again.
I tried deleting the app and reinstalling it, same issue.
I tried looking the issue online, but nothing, and the few solution i saw doesn't work. Can someone help me please ?
thanks
06-07-2024 12:25 AM
same issue here... i just installed armoury crate with this headset and i get the error
06-07-2024 12:30 AM
Hey guys, can someone please record a log and private message me? (upload log to your preferred cloud service then provide the file link)
For info on how to record a log.
06-07-2024 01:24 AM
MasterC i sent you the log
06-24-2024 02:36 AM
We see two issues:
→ Please check if you have installed Armoury II as well. If yes, please uninstall it and reboot the system.
→ We already fixed it by HTML v4.03.10, but we see that you are still using HTML v4.01.02 in the log. Please make sure Theta 7.1 is completely up to date.