cancel
Showing results for 
Search instead for 
Did you mean: 

ASUS Theta 7.1 row prob

mless
Level 7

Hi all

I just bought a brand new Asus Rog Theta 7.1 headset, and after i downloaded Armoury Crate, and when i try to customize the headset on the app, i just can't, it won't let me.

I receive the message "row_318 (S-1003)", and when i click OK, the app load for 10s and the same message pop again.

I tried deleting the app and reinstalling it, same issue.

I tried looking the issue online, but nothing, and the few solution i saw doesn't work. Can someone help me please ?

thanks

568 Views
4 REPLIES 4

fotorescent
Level 8

same issue here... i just installed armoury crate with this headset and i get the error

MasterC
Community Admin
Community Admin

Hey guys, can someone please record a log and private message me? (upload log to your preferred cloud service then provide the file link)
For info on how to record a log

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

fotorescent
Level 8

MasterC i sent you the log

We see two issues:

  1. Page error (S-1003)

 Please check if you have installed Armoury II as well. If yes, please uninstall it and reboot the system.

 

  1. The page error message shows “row_318”

 We already fixed it by HTML v4.03.10, but we see that you are still using HTML v4.01.02 in the log. Please make sure Theta 7.1 is completely up to date.

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin