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Asus ROG Strix Go 2.4 Gaming Headset - Mic is not working anymore

dmanteni
Level 7

Hello Support,

I bought your headset in March 2022 and everything was perfect until now.

I am not able to use the mic on the headset anymore. I did a few workarounds, like checking the setup, or if the mic is muted, etc. but no success at the end of the day.

I use the mic of my webcam currently and I suppose that my mic is broken. 

Do you have any suggestions? Is it possible to buy any spare parts for the headset? A new mic would be awesome.

Best Regards, Your Customer

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2 REPLIES 2

dmanteni
Level 7

Friendly Reminder.

rksr9701
Level 7

I have the ASUS ROG Strix SCAR 18 Laptop & Asus Gaming Headset i love this product because, when I play the game with this combination, it feels amazing. Thank you, Asus.