Ever since I updated my headset it hasn't been able to connect with the dongle. I tried to uninstall and reinstall the drivers, but that didn't work either. It wants me to do a device Firmware update, but the update keeps failing. It tells me to connect my headset via USB and I do. It sends my headset to PC mode, but during the installation possess it disconnects, because I hear the words PC mode again, and the then update fails.
I am writing to address the same issue. However, it happened a month after I updated mine. I woke up to find out that my dongle is not pairing with my headset.
The current update for my headset is version 0.0.0.16, date: 2023/05/15.
Armory Crate is version: 220.127.116.11
I am unable to update the headset due to it's unable to pair using 2.4ghz.
I have tried to connect the dongle to the usb without luck, the headset is even unable to pair with my phone using 2.4ghz.
As far as I know, the last update I did went problem free, there was no indication that anything went wrong. I had no power outage and my headset was above 80% power.
I did not connect anything to the computer since the update, and it was working fine 2am last night (paris time).