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ASUS ROG Delta USB-C Gaming Headset for PC - Mic not working

Shayne_D
Level 7
HI All,

Would like some advise.
I purchased the ROG delta gaming headset around the 18/6/19 so around 260 days ago.
This was purchased on ebay from a store, and as we all know, were not cheap.
About 6 weeks ago the mic just stopped working on my PC, I tried in on my laptop and didn't work also.
The ebay store is not answering, and i think its too late for paypal dispute.
How long is the warrant on this head set, and how could i get a repair or new set if the store wont answer me.

Thanks in advance.

Shayne
5,597 Views
2 REPLIES 2

xeromist
Moderator
Contact ASUS support to request RMA. They will be able to tell you if you are eligible.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…

braddock
Level 7
Shayne D wrote:
HI All,

Would like some advise.
I purchased the ROG delta gaming headset around the 18/6/19 so around 260 days ago.
This was purchased on ebay from a store, and as we all know, were not cheap.
About 6 weeks ago the mic just stopped working on my PC, I tried in on my laptop and didn't work also.
The ebay store is not answering, and i think its too late for paypal dispute.
How long is the warrant on this head set, and how could i get a repair or new set if the store wont answer me.

Thanks in advance.

Shayne


As the partner says, you can always use the direct warranty with Asus. I think in this case it will be the best.

I take the opportunity to ask you, what firmware do you use? Do you happen to have 0141?