08-01-2024 07:57 PM
Hello, I have recently bought a second hand 3070ti rog strix with warranty upto end of 2025, however I can not register product since it’s already registered. I have the original invoice as provided by the seller and any other information needed. I would like this to be re-registered to me, how can I do this?
thank you for your time
08-05-2024 11:19 PM
Hello @Roghybrocky ,
according to the issue you encountered with product registration, we kindly request that you provide the following information in a private message so that we can assist you in removing the registered product from the account:
1. Product serial number
2. Email associated with the registration account
3. Photo of the purchase invoice/receipt and a screenshot of the page showing the product serial number linked to your account after logging in
Thank you very much.