cancel
Showing results for 
Search instead for 
Did you mean: 

Rx7600Xt *dream-card* prevented booting

towbar
Level 7

I thought it must have been a fluke when the card I bought prevented my computer from booting, but after having returned it to the store the incident kept bugging me; now I'm looking for way to make THAT same card work OR a version of it that is compatible with my rig.

Motherboard: Asus Crosshair-IV Formula 4x4gb ddr3 RAM (at the time it was 4x4ddr4 with some errors from time ro time)

CPU:  Athlon-II 8-core, no isues.

Monitor: 24" Sansung F24T400FHN (no issues), soon to upgrade to 32" UHD

PSU: 600w (at the time it was a Thermaltake smart600)

When I plugged the GPU in all I got was 1 long and 3 short BIOS beeps, nothing on the monitor, no booting.

Is there any reason why my hardware should have made using this card impossible?

 

131 Views
3 REPLIES 3

Aureliannn_ROG
Customer Service Agent

Hi @towbar ,

Thank you for contacting us.

Based on your description of the one long and three short beeps, this typically indicates that the system has detected a display (VGA) error. 

We recommend that you first verify that the power supply unit (PSU) has sufficient wattage to ensure the computer can operate stably.

To further assist you in troubleshooting the issue, we recommend that you refer to the following FAQ:
[Graphics card] Troubleshooting for no display or abnormality on the monitor | Official Support | AS...

If you have any further questions during the process, please feel free to contact us. 

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

Thanks for the response. All the information I can give is in the OP, I would buy the same card again if I could be sure it's going to work. I had returned it to newegg.ca and lost $60 on the exercise! I can't afford to repeat this for TS until I get it right. Try to see it from my perspective, everything works including the monitor and RAM.For now all I can do is ask the question another way in an attempt to isolate known compatibility issues: "SHOULD the card work installed with the cited equipment if there are no defects in that equipment"?

I don't know who I contacted at asus but this topic was discussed is a series of emails; my current CPU being unable to recognise the gpu card was I believe the main cause