cancel
Showing results for 
Search instead for 
Did you mean: 

RTX 4090 OC Power Connector Cable Mod 180 degree getting extremely hot

Seabee_2
Level 10

Hello I have been having all kinds of issues with my new AMD All ASUS build, but more on that later. Today I was able to enter into a game and after about 20 minutes into the game I started to smell burning. So I opened the side door on the ASUS GR701 Hyperion and checked the Cable Mod 180 Connector I did not notice any melting or melted plastic, but the connector and the ASUS Thor PSU 12VHW cable end was hot. The Thor display was only showing 437 watts on the OLED and the GPU on Crosshair Extreme MB OLED was 57 ' C for GPU.  

Should I be worried? ? Is the Strix 4090 OC cards also having the melting connector issues also?  

678 Views
1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @Seabee_2 

Due to the current description and circumstances provided, the specific points of the problem remain unclear.
If you have any concerns or worries, it is recommended that you contact the local customer service center and arrange for diagnostic testing or repair.
ASUS - service center location
Alternatively, you can continue monitoring the situation, including factors such as temperature and usage scenarios.
It is also advised not to excessively increase the power consumption of related hardware until everything is confirmed to be normal. Please clear the CMOS and ensure that the BIOS is set to default settings for further verification.

Thank you.