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ROG Strix 4090 Stock Thermal pads thickness Help

moLE1337
Level 7

Dear Community

I have Strix 4090 I installed EK Water cool block long time ago but now i will re install the old fans and out of my stupidity I removed the stock thermal pads and I dont know the thickness to purchase new one 

Much thanks in advance

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @moLE1337 ,

based on your issue, since the user manual advises against removing the heatsink module, we recommend that you send the product to the nearest repair center to avoid any potential issues or errors during subsequent installations. Please be informed of this. Thank you.

Q16458_VGA_Warranty_Card_110x85mm_v8_WEB.pdf (asus.com)

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.