11-11-2023 02:58 PM
So I recently bought an ASUS GeForce RTX™ 40 series graphics card: ROG-STRIX-RTX4090-O24G-GAMING that came with a very clunky 12 + 4 pin connector to a 4 split PCI-E extension cable. Asus does have a promotion going that offers a native 2 x 8-pin to 12+4 pin cable if you recently bought an eligible ASUS PSU as well. Basically all ROG PSU were listed from 750W to 1200W. Now the PSU I bought was a ROG THOR 1600W which was not on the list of eligible PSU’s but by far the most expensive PSU that ASUS offers.
With this in mind I did apply for the native 2 x 8-pin to 12+4 pin cable promotion anyway; which got flat out rejected because my ROG THOR 1600 W power supply was not eligible. I replied and made the case that I spend on the GPU and PSU around the $2800 and that they refused to make me eligible for a cable that retails for about $25-. As of today I still haven’t seen a response from ASUS to that email. To me clearly ASUS marketing department lacks the excellence that ASUS shows off with their engineered & fabricated products.