product is already registered

[titiskotes]

i bought second grapic card on online shop but i can't register on armoury creatori bought second graphic card on online shop  but i cant register it to armoury create please help me

[Aureliannn_ROG]

Hi @titiskotes ,

according to the issue you encountered with registering the graphics card, we would like to confirm if you purchased a second-hand product. 

Upon checking, we found that this serial number is already registered under another account. 

If you wish to register this graphics card, we recommend contacting the seller and asking them to provide the following information. 

Please send me this information privately, and I will remove the existing registration so that you can register the graphics card again.

1. Product serial number
2. Email associated with the registered account
3. Photo of the purchase invoice/receipt and a screenshot of the page showing the product serial number linked to your account after logging in.

Thank you for your cooperation.