Hi @ellojake ,
based on your issue, you have the option to either send it directly to an authorized repair center or use our online repair service.
If you choose to send it in person, you can find the nearest service center by following this link: Service Center Locations.
If you prefer the online repair method, please use this link: Online RMA.
The exact service you'll receive will depend on the diagnosis made by the on-site technician, so we recommend sending your product in for inspection and repair. Thank you.