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Astral 5090 OC side fan issue - fan is not controllable and indicates 0rpm - fan is at 100% and loud

IAM_Reedy
Level 8

I recently purchased an Astral OC 5090. the motherboard and power supply and CPU are new as well. PSU AUS ROG Strix 1200W Platinum, motherboard is a Z890 Maximus Extreme and CPU is a Core 9 285k. GPU is stable, no issues with temp or graphics during a game. 

The issue is that the front left fan (side fan) spins up to around 80% (estimate) at startup with no load (.4 amps per pin) at 39C, super loud and annoying, stays on and does not shut off even with the 0bd switch enabled, the right side fan is around 30% but not adjustable either. Adjusting the AI modes in GPU Tweak does nothing. GPU Tweak is not receiving any monitoring from these fans, shows 0 rpm and adjusting the fan curves does nothing. Center and back fans are completely controllable and indicates rpms in GPU Tweak and GPU-Z based on curve as expected.

Fan do not respond when 0db radio button is turned off. GPU-Z shows 0 rpm even though the fan is at 100%. NVIDIA driver is 576.80, BIOS is current and set to Q mode, all other windows drivers are up to date, no issues shown in device manager. My 4090 runs on this platform with no issues.

No other AI fan control or fan control software installed, just GPU Tweak. Windows was reinstalled to no avail. I have been building PCs since in the early 90's and can generally fix these issues quickly, but this one has me stumped. Yes, I plan is to water block this unit which would make the fan RPM and noise moot but I want to make sure there are no issues with the GPU before doing this. Having a $3,300 GPU come in with a fan issue is a little disheartening to be fair. 

PSU is supplying approximately 7.1 - 7.4 amps per pin during a Furmark 1440p benchmark, temp at 78C. Power connector is properly seated. For what it is worth I do have a 1600W power supply I could use but it does not have the voltage monitoring feature the ROG Strix 1200W platinum has and I don't believe this to be a power issue, 1200 watts should be enough based on the loads that I am seeing. 

Any help would be greatly appreciated. 

Screenshot 2025-06-29 131957.jpg

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Accepted Solutions

IAM_Reedy
Level 8

Problem resolved... sort of... hopefully this helps someone else in the future. The ROG Strix 1200W Platinum power supply comes with this cable which is designed by ASUS to go with ASUS GPUs, they even recommend this power supply for their family of 5090 GPUs claiming it helps to manage the power and keep the connector from roasting itself. I do not recommend you use this cable in conjunction with a 5090. Rather use, the severely ugly and cable management nightmare, adapter that ships with the ASUS GPU. 

The cable that ships with the GPU takes (4) four 8 pin PCIe cables and combines them into one hideous looking 12VHPWR connector. Common sense would say if ASUS is recommending this PSU and they send a cable designed to plug into an AUS GPU in order to monitor voltage spikes and protect your investment from burning to ground... that it might actually work as intended.. nope.

Right after I got off the phone with customer support I was looking at the box the GPU came in and saw the adapter... "no way they really want you to use this thing"... LOL I rewired the computer in a few moments, as soon as I fired up the PC it was working fine and registering the RPMs as intended and I could now modify the fan curves. So it was a power issue.. just not what I thought it would be.  

Plug ASUS.jpg

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5 REPLIES 5

IAM_Reedy
Level 8

To follow up on this I have tried removing GPU Tweak and using both MSI Afterburner and Fan Xpert to control the side fans, this did not work either, no response, no control. Even at 34C with the 0db switch on the side fans still ramp up to 100% and stay there while reporting 0rpms.

IAM_Reedy
Level 8

ASUS support case number: N2506033259-001

Additional information: I have tried to adjusting the fan curves in the BIOS, both automatically and manually to no avail. The fans still spin up to 100% after saving the BIOS and restarting the PC with the new fan curves and the monitoring still shows 0 rmps for the side fans.

IAM_Reedy
Level 8

Problem resolved... sort of... hopefully this helps someone else in the future. The ROG Strix 1200W Platinum power supply comes with this cable which is designed by ASUS to go with ASUS GPUs, they even recommend this power supply for their family of 5090 GPUs claiming it helps to manage the power and keep the connector from roasting itself. I do not recommend you use this cable in conjunction with a 5090. Rather use, the severely ugly and cable management nightmare, adapter that ships with the ASUS GPU. 

The cable that ships with the GPU takes (4) four 8 pin PCIe cables and combines them into one hideous looking 12VHPWR connector. Common sense would say if ASUS is recommending this PSU and they send a cable designed to plug into an AUS GPU in order to monitor voltage spikes and protect your investment from burning to ground... that it might actually work as intended.. nope.

Right after I got off the phone with customer support I was looking at the box the GPU came in and saw the adapter... "no way they really want you to use this thing"... LOL I rewired the computer in a few moments, as soon as I fired up the PC it was working fine and registering the RPMs as intended and I could now modify the fan curves. So it was a power issue.. just not what I thought it would be.  

Plug ASUS.jpg

Thank you, this saved me a return. I have a be quiet 1500 watt power supply and was using their cable and had similar issues. Switching to the provided adapter worked and everything is whisper quiet.  In monitoring have not seen the amperage go above 8.3 and that was in Indiana Jones game. 

Silent_Scone
Super Moderator

Hi @IAM_Reedy 

1. The per-pin amp monitoring feature [Power Detector+] is available in conjunction with any PSU; this happens on the GPU side.

2. The 8-Pin to 12VHPWR adapter should be used when your PSU does not have native 12VHPWR support. If switching to the 4x8-pin adapter resolved the issue, it likely points to either a defect in that specific cable or an installation/seating issue.

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090