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WHEA_UNCORRECTABLE_ERROR

jerm1nator
Level 7

Hello,

 

Built my friend's PC less than a month ago and has randomly experienced black screen restarts and occasional BSOD with the following error:
WHEA_Uncorrectable_Error.

 

Checking the Event Viewer I also show this:

A fatal hardware error has occurred.

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Bus/Interconnect Error

Processor APIC ID: 8

The details view of this entry contains further information.

 

 

Here is further detail of the error:

-

-System
  
-Provider
   [ Name]Microsoft-Windows-WHEA-Logger
   [ Guid]{c26c4f3c-3f66-4e99-8f8a-39405cfed220}
  
 EventID18
  
 Version0
  
 Level2
  
 Task0
  
 Opcode0
  
 Keywords0x8000000000000000
  
-TimeCreated
   [ SystemTime]2023-08-05T00:18:45.2774686Z
  
 EventRecordID2593
  
-Correlation
   [ ActivityID]{bc165f3c-4e98-43dc-8288-8c838b011b66}
  
-Execution
   [ ProcessID]4548
   [ ThreadID]5072
  
 ChannelSystem
  
 ComputerDESKTOP-LUCCIA
  
-Security
   [ UserID]S-1-5-19
-EventData
  ErrorSource3
  ApicId8
  MCABank1
  MciStat0xbc800800060c0859
  MciAddr0x3b4e47b00
  MciMisc0xd01a0ffe00000000
  ErrorType10
  TransactionType256
  Participation0
  RequestType5
  MemorIO2
  MemHierarchyLvl1
  Timeout0
  OperationType256
  Channel256
  Length936
  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

 

Everything is essentially brand new, have tried to change memory/reseated it as well. Thought it was possibly a temp issue and upgraded to liquid cooling. Thought it might be an old Hard Drive so replaced with a SSD and still having random crash+restarts. I was reading it could possibly be a CPU low voltage due to old BIOS - using BIOS 4408... Built using pcpartpicker.com everything shows compatible and almost same build as mine (mine runs with no issues)

 

Mobo: ASUS TUF Gaming x570 Plus-wifi

CPU: AMD Ryzen 9 5900X

GFX: NVIDIA GeForce GTX 1060

Windows 10 Home Edition

 

Any help would be much appreciated. Please let me know if any more info is needed.

332 Views
3 REPLIES 3

Silent_Scone
Super Moderator

CPU or memory instability. Have you told him to try with DOCP disabled?

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Hello,

I have not tried turning off DOCP. I was leaning towards faulty/damaged CPU.  I had trouble installing the AIO liquid cooler and really felt like I was about to snap/crack the CPU with the amount of force I used to lock the cooler to the OEM CPU clip thingy.  I will check later to see if maybe it’s on too tight and double-check I didn’t break/bend any pins. Doh 😣 

I would. Removing overclocking when troubleshooting instability is first port of call 👍

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090