Thor 1200P and Dark Hero

[jbkelly80]

Have the Crosshair 8 Dark Hero and Thor 1200w.  RGB on mobo is stuck on green,  Can not get psu to show up in Armory Crate.  There are 2 argb 3 pin connectors on the board.  Get nothing from either.  How do I control the rgb on the psu??

[Aureliannn_ROG]

Hi @jbkelly80 ,

Thank you for your inquiry about controlling the RGB lighting on your power supply unit.

To better assist you, we would like to clarify the following:

• Armoury Crate display: Are you saying that your power supply unit (Thor 1200P) is not showing up in the devices page of Armoury Crate? Please provide a screenshot of the current devices page.
• Functional issues: Apart from the RGB lighting not working, are all other functions of the power supply unit (such as providing power to your computer) working normally?
• Device Manager: Please check your computer's "Device Manager" to see if Thor 1200P is recognized.
• Product serial number: To help us query your information more quickly, please provide the product serial number of your power supply unit via private message.

Providing the above information will help us better understand the issue.

Thank you.