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ROG Strix G13CH Display Port seeming not working.

Atticus242
Level 7

I just bought and set up this computer but it doesn't seem to detect a connected display port to a new monitor (Samsung Odyssey G3). Hoping someone may know of a solution.

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Accepted Solutions

cl-Albert
US Customer Loyalty Agent

Which cpu did your computer come with and did you try to connect the monitor to the discrete video card outputs further down the unit or the onboard cpu outputs at the top rear of the desktop which will not work if your cpu does not include onboard graphics?

https://dlcdnets.asus.com/pub/ASUS/Desktop/G13CH/XX09_G13CH_E22745_V3.pdf?model=ROG%20Strix%20G13CH

clAlbert_3-1720119567249.png

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3 REPLIES 3

cl-Albert
US Customer Loyalty Agent

Which cpu did your computer come with and did you try to connect the monitor to the discrete video card outputs further down the unit or the onboard cpu outputs at the top rear of the desktop which will not work if your cpu does not include onboard graphics?

https://dlcdnets.asus.com/pub/ASUS/Desktop/G13CH/XX09_G13CH_E22745_V3.pdf?model=ROG%20Strix%20G13CH

clAlbert_3-1720119567249.png

Atticus242
Level 7

Thanks for posting this. I was indeed trying to use the port at the top. I Inserted the cable into one of the display ports near the bottom - issue resolved.

cl-Albert
US Customer Loyalty Agent

Thanks for letting us know how it turned out and glad to hear the problem is solved.